This data protection and privacy policy explains our online information practices and the choices you can make about the way your information is collected and used when you use our web site & related booking service (“our Services”). This notice has been made easy to find on every page of our website and whenever personal identifying information may be requested.

We respect your privacy and so we collect and process all data in accordance with UK data protection legislation currently in force, which from 25 May 2018 is known as the GDPR.

This policy is effective from 8 May 2018 but may be changed from time to time by updates to this page. Please review this policy on a regular basis to ensure that you are happy with it.

If you have any questions on our policy please email us at admin@filmacademyedinburgh.com

WHAT INFORMATION WE COLLECT

This notice is applicable to all information gathered or submitted, either through the website or by post. On certain pages you can subscribe to a newsletter or to receive ongoing further information. The types of information we collect are:
Name, Address, phone numbers, email address, gender, dates of birth, medical conditions and associated information.

HOW WE OBTAIN PERSONAL INFORMATION

We do not store or collect information on our website from those we know are under 18 years of age. After enrolling to any service provided by FAE Ltd parents/guardians are sent by email contained with in the PayPal payment receipt, an interactive form requesting further personal information about themselves and their child.

This form, once complete can either be returned by email or by posting to the company registered address. Once received the information is stored on an external hard-drive not accessible by the internet, and the original is either destroyed or deleted securely from the mail server.

HOW WE USE THIS INFORMATION

We use the information you provide about yourself and someone else when enquiring or applying for membership to The Film Academy Edinburgh.

Only authorised members of The Film Academy Edinburgh limited have access to your information, which is curtailed to allow access only to information that is pertinent to the individual’s role within the Film Academy.

We use return email addresses to answer the email we receive. FAE will not disclose personal data to third parties for marketing purposes although FAE ltd may use personal data for their own marketing and business development purposes, including for the purposes of advertising and promoting new products and/or services by FAE directly to you.
You can opt out or otherwise prohibit this easily by sending an email to admin@filmacademyedinburgh.com

STORING THE INFORMATION

Your collected information as described above is only kept for a period of 1 month after your membership of The Film Academy Edinburgh Ltd has ended, though we retain your email address, as per your original consent, to keep you updated of future events, unless you request this also to be deleted. Otherwise, all your information is securely and permanently deleted from all electronic storage devices and or paper format, on or before 1 month following the end of your membership.

DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

FINANCIAL INFORMATION

One-off fees, such as holiday camps, trips, merchandise etc, are administered through PayPal. The Film Academy Edinburgh does not have access to your financial information provided to PayPal and we are satisfied they are GDPR compliant. For information on PayPal’s Privacy Policy and use of personal data, please visit https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev.

Memberships are administered securely through GoCardless. The Film Academy Edinburgh does not have access to any of your financial information. We have satisfied ourselves that GoCardless are GDPR compliant. For information on GoCardless policies please visit their security information at https://gocardless.com/security/ and their Privacy notice here https://gocardless.com/legal/privacy/.

PRIVACY

LAWFUL BASIS

We must have a lawful basis for processing the information you provide, and this is why we ask you to consent to this on the further information form.

We ask for certain medical details under “special category data” of the GDPR. This is required to best enable us to keep your child safe whilst in our care and to recognise and respond effectively to any medical need or condition, and to facilitate any access needs where possible.

COOKIE POLICY

Please access the following page for details of our cookie policy: https://www.filmacademyedinburgh.com/cookie-policy/

ACCESSING OR CORRECTING YOUR INFORMATION

You can access all your personally identifiable information that we collect online and maintain by sending us an email. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

The person responsible for this information is:
Graham Kitchener (Principal and Founder of The Film Academy Edinburgh Ltd).

HOW TO CONTACT US REGARDING ANY OF THE ABOVE

Should you have other questions or concerns about these privacy or data protection policies, please contact us at admin@filmacademyedinburgh.com

GOVERNING BODY – RIGHT TO COMPLAIN

If you wish to complain or raise a concern about any of our practices etc, please visit:
https://ico.org.uk/for-the-public/raising-concerns/

Company Information :

The Film Academy HQ, Administration and Registered Office
4/2 Laing Terrace
Edinburgh
Midlothian
EH15 2DY

The Film Academy Edinburgh Limited is a company registered in Scotland with the registration number SC581656